💡 Important to know

This article describes how to update your property’s sender policy framework (SPF) records, which is a necessary step required to be done to prevent emails being marked as spam.

Amazon Web Services is the email service provider used when your property sends emails to guests via the platform.

To update your property’s SPF records, please add the following SPF entry in your DNS server: include:spf.guestjoy.com

After doing this, your SPF record will look something like: v=spf1 include:spf.guestjoy.ccom include:netaffinity.net include:spf.protection.outlook.com -all

💡 Please allow at least 48 hours from making the update, prior to sending your first campaign email, as the configuration changes map take up to 48 hours to take effect.

Learn more: Authenticating Email with SPF in Amazon SES.