There is a new option available to customers using Mews that will allow guests to provide their credit card details on Guest Engagement's check-in form, and automatically have those details sent to the relevant reservation in Mews.
This is securely facilitated by the third part provider PCI Proxy, which Guest Engagement is now integrated with.
To enable this feature in Guest Engagement
Contact us
The first step is to contact us to activate PCI Proxy in your system, because at this stage we have not yet provided the means for regular users to do this themselves in the interface. In future this will be changed.
Add the payment question to your check-in form
Go to Check-in > Check-in form and scroll to the bottom of the page where you will see the Add question button in the Payment section:
Now configure your payment question; below is an example and explanation of the functionality:
The title of the payment question
Question text. Here, you may want to inform the guest of how their credit card details are going to be used, eg. charging for incidentals, pre-authorisation, etc
This option means the guest cannot submit the check-in form without having provided their card details
Don't forget to click Save changes when you're done
How this looks for your guest:
Where the data ends up in Mews:
